Andreas Schenck, Chief Executive Officer
Andreas is responsible for the leadership and management of the company, guiding ProfitLine on its client- and service-oriented course of business. The combination of his deep telecom domain and BPO experience allows him to lead ProfitLine in its quest to solve the complex needs of clients today and in the future. Andreas' hands-on experience in wireless billing, IP content and value-added billing and service management, his work in the voice, wireless and Voice over Internet Protocol (VoIP) industries, are applicable background to competently serve clients in today's rapidly changing telecom landscape. A true client advocate, Andreas is passionate about continuing to challenge ProfitLine to deliver even more value and strategic insights to its clients.Andreas has more than 20 years of management experience, in various roles including CIO and General Manager. Prior to joining ProfitLine, Mr. Schenck served as chief divisional officer at VoIP carrier Nobel LLC, where he was responsible for leading the sales growth of its global business units. Prior to that, he was the general manager of the Americas for Digiquant/Intec, an Internet services and VoIP billing company, where he was responsible for starting and leading the Americas business unit . Additionally, he managed the North American division of LHS Group, a wireless billing software vendor and led the build-out of LHS's South American business unit; he served as the chief information officer of Delphi-PES, a multi-billion dollar pan-European manufacturing company; and was a divisional manager for Electronic Data Systems (EDS), responsible for business across Europe.
Bruce Myers, Chief Financial Officer
Bruce has responsibility for the finance department at ProfitLine. He is accountable for managing and controlling overall corporate risk through internal controls, confirming regulatory compliance and delivering financial information to the company's various stakeholders that is accurate, timely, relevant and transparent. Bruce plays a leading role in building and executing overall corporate strategy, with a focus on continual improvement in revenues and margins, coupled with tight cost control. He builds strong alliances with external professionals such as venture capitalists, lenders, accountants and attorneys and contributes internally with strategic planning, board governance and presentations, corporate finance, and accounting and treasury operations.Bruce brings close to 30 years experience in financial and operational management of publicly traded companies, raising public and private capital, investor relations, building internal and external financial reporting systems, completing numerous mergers, acquisitions, divestitures and strategic alliance transactions and providing overall financial leadership. Prior to joining ProfitLine, he served as interim president and CEO for Advanced Marketing Services, Inc. (AMS), a technology-based logistics and distribution company, executive vice president and CFO for Pharmacopeia, Inc. a biotechnology company, CFO of GTI Corporation, an international manufacturer and distributor of electronic components and CFO for Photomatrix, Inc., an imaging hardware and groupware software company. Bruce began his career at Arthur Andersen & Company specializing in public offerings, mergers and acquisitions, cost accounting and profit improvement for technology and government contracting companies.
Lynn Herrick, Vice President and General Counsel
Lynn is charged with managing the legal affairs, corporate development, and human resources activities of the company, as well as providing legal advice and guidance to ProfitLine's management team and partners. As in-house counsel, Lynn’s role is critical to rapidly negotiating contracts for ProfitLine’s Global 2000 client base.Lynn brings more than a decade of legal and business expertise to the organization. Most recently, Lynn was counsel for Guardian Industries, one of the world's largest manufacturers of float glass and fabricated glass products, where her practice focused on domestic and international corporate matters. Prior to Guardian Industries, Lynn was a member of the Business Practice Group, focusing on corporate and securities law, at Ice Miller LLP, one of the largest law firms in Indianapolis.
Kurt Bloxdorf, Senior Vice President Sales & Business Development
Kurt leads ProfitLine's sales and business development organization ensuring ProfitLine's solutions address client's critical pain points and meet the needs of the enterprise at all phases of the telecom lifecycle. Kurt's team of sales professionals work through the assessment, design and contractual process with clients and then stay involved post-sale to ensure a smooth hand-off to our client services organization engaging implementations and operational teams. His extensive experience allows him to understand the needs of large enterprise organizations and federal government agencies and craft solutions to address their business challenges. Kurt also oversees strategic business partnerships designed to broaden and extend ProfitLine's market reach and deliver unique solutions to the enterprise.Kurt brings over 20 years of experience directing revenue growth, sales, marketing, and business development teams in the high-tech computer and software industry. He possesses deep expertise in developing value-add creative business solutions, instituting sales operations methodologies, orchestrating key partnerships and leading cross-functional sales and marketing teams. Prior to joining ProfitLine, Kurt served as a Vice President of Sales for leading companies such as SSA Global, Computer Associates, Inacom and PC Service Source. Early in his career he held a variety of positions at Bell Atlantic Computer Technology Services.
Sheila Schmidt, Vice President, Strategic Sourcing
Sheila brings over a decade of telecom expertise to ProfitLine, and is responsible for the leadership and management of ProfitLine's Strategic Sourcing practice, including sourcing strategy development and implementation, carrier relations, sales support, and engagement management.Prior to joining ProfitLine, Sheila was a Senior Consultant at Telwares, where she led multiple full scale RFP negotiations for large enterprises with complex and dynamic wireless and wireline needs, as well as a multitude of individual carrier and multi-carrier renegotiations. From a wireline perspective, Sheila's experience includes negotiation of voice, data, conferencing and local contracts, participation agreements and third party contracts with domestic and international carriers, addressing such key sourcing factors such as strategy development, risk mitigation, cost reduction, technology migration, carrier migration, implementation plan, network performance, and custom SLAs. As a wireless sourcing specialist, Sheila negotiated wireless deals for customers with as many as 30,000 corporate liable devices and upwards of 100,000 employee liable devices. Sheila negotiated complex, custom agreements addressing high international usage, in-building solutions, wireless office solutions, custom application support, procurement process development, carrier intranet/portal development, policy development, implementation strategy, user segmentation, and carrier migration strategy development. Sheila has negotiated extensively with AT&T, Verizon Wireless, Verizon Business, Sprint, T-Mobile, Alltel, Bell Mobility, US Cellular, Qwest, Global Crossing, BT, Orange Business Services and USA Mobility, and has high level executive contacts within each carrier.
Prior to Telwares, Sheila worked in MCI's Global Business Development group, where she and her team of analysts negotiated complex enterprise contracts with Fortune 500 customers. During her tenure in this group, Sheila was integral in the negotiation with several of MCI's largest customers, involving multifaceted, time-sensitive third party negotiations and complex Managed Services requirements. Sheila held several other positions within MCI, including developing strategy for MCI's small business segment and coordinating operations of third-party sales agents.
David King, Vice President, Mobility
David is responsible for providing day-to-day leadership and management of our Columbus, Ohio facility and team members which includes customer care, account management, telecom analysts, wireline and wireless order fulfillment, software engineering and administration. He and his team also manage delivery of solutions to ProfitLine's Mobility clients, defining and driving processes and procedures that deliver solutions on-time and on-budget with predictable high quality and client satisfaction.David has over a decade of experience in the telecom wireless industry. He has held senior level positions in training, quality, and operations for several Fortune 500 companies' customer care organizations. In those roles he has either directly or from an outsourcing standpoint worked for/with wireless companies such as AT&T Wireless, Cingular, Verizon, and Sprint. Prior to joining ProfitLine, David was the general manager of an outsourced call center located in Orlando, Florida that comprised 400+ employees that supported the individual liable business customers for Sprint from a billing, tier one technical, and general customer care standpoint.
Laurence Montgomery, Invoice & Wireline Services Business Group General Manager
Laurence runs the Invoice Processing and Wireline Services Business Group for ProfitLine which is comprised of data capture, audit, vendor services, media management, implementations, business intelligence/reporting and account management. Leveraging his Six Sigma training, he ensures all invoice processing and wireline procurement solutions are optimized to maximum efficiency and deliver clients highly valued business outcomes.Laurence has close to 10 years of experience in the telecom expense management (TEM) industry. He has held senior account and client relationship management positions that have given him an unparalleled understanding of the critical factors that drive results in a TEM outsourcing program. Along with years of experience providing C-Level customer service, Laurence has extensive knowledge in telecom billing platforms, vendor management, audit, account consolidation and media management. He is a certified Six Sigma Black Belt.
Yvonne Blankenship, Vice President, Change Management
Yvonne is responsible for client change management, providing subject matter expertise to supplement the sales process, and assisting clients with transition support during implementation. Yvonne's deep knowledge of ProfitLine's processes and procedures makes her invaluable during the sales process, and once prospects become clients, she assists clients in transitioning to their new outsourced TEM. She and her team help clients understand the processes, and guide them in delivering the necessary data to streamline processes and optimize telecom expenses. She also provides ongoing client support, as her embedded knowledge is extremely beneficial to ongoing relationships with clients.Yvonne has more than 20 years of experience in billing management, payment processing, and customer support. Prior to joining ProfitLine, she served as president of AV Loan Service, a loan servicing company that managed the billing, payment processing, collections, and trust fund management for a $30 million loan portfolio. Earlier in her career, she served as vice president of Hanford Home Loans, a mortgage brokerage company managing over $150 million in private investor funds.
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