ProfitLine is proud to be at the forefront of the surging telecom expense management industry. Because of the complexity of the telecom landscape, analysts provide invaluable information to help organizations like yours benchmark their current processes and make the most informed decisions possible.
Follow the links below to find the latest reports on the TEM space:

Cost Cutting Using Top Strategies to Reduce Spending on Wired and Wireless Services
Gartner. May, 2008
Synopsis: Most carriers offer competitive rates on wired and wireless services but tie users to inflexible and onerous contract terms. Build leverage by bundling services, managing expenses and carefully monitoring which providers get your carrier budget investment.
please visit Gartner to download this report
MarketScope for Telecom Expense Management, Worldwide, 2H07
Gartner. February, 2008
Synopsis: The market is embracing broader TEM business process outsourcing (BPO) services over managed services. Managed services simply offer application functionality and vendor data management (for example, data entry). BPO addresses operational support needs, such as for provisioning, help desk, dispute management and payment services.
please visit Gartner to download this report
Mobility Telecom Management Outsourcing Matures
Gartner. January, 2008
Synopsis: The opportunities are growing for companies to outsource their mobile telephony management needs as third-party provider offerings mature.
please visit Gartner to download this report
Top 10 Strategies for Developing a TEM Services Relationship
Gartner. August, 2007
Synopsis: Telecom Expense Management (TEM) services are growing rapidly, as adoption among Fortune 2000 companies increases, for both fixed and mobile services. Managing a TEM services relationship, while similar to dealing with other outsourcers, can be much more challenging.
please visit Gartner to download this report
Telecom Expense Management: Top 10 Vendor Considerations and Areas of Differentiation
Gartner. June, 2007
Synopsis: A growing number of enterprises are turning to telecom expense management vendors to support the expanding use of mobile devices. Although many vendors sell services, not all of them offer equal capabilities.
please visit Gartner to download this report

Selecting A Telecom Expense And Inventory Management Supplier
Forrester. October, 2007
Synopsis: In the course of examining the capabilities of 17 of the most prominent current suppliers, Forrester developed an array of first- and second-order evaluation criteria, which include supplier mode of operation, core TEIM functionality, stability, competency, ancillary capabilities, and adjunct functionality.
please visit Forrester to download this report
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Controlling Wireless Expenses with Contract Negotiations Tools
Aberdeen. April, 2008
Synopsis: Companies with Contract Negotiation (CN) tools decreased the cost of their wireless voice services 31% more than companies implementing Wireless Expense Management (WEM) solutions.
please visit Aberdeen to download this report
Execute on Wireless Expense Management to Drive ROI
Aberdeen. February, 2008
Synopsis: Aberdeen's latest study on Wireless Expense Management (WEM) demonstrates that Best-in-Class organizations have been able to gain visibility into their wireless spending and realize dramatic cost reductions from wireless deployment.
please visit Aberdeen to download this report

Wireless Mobility Management
AOTMP. April, 2008
Synopsis: Widespread adoption of wireless technology is creating pressures for enterprises to implement programs for wireless mobility management. Learn best practices for managing wireless mobility, drivers for enterprise focus on wireless mobility management and more.