TLM Mobility™

With ProfitLine your Mobility Management needs are met. 24/7/365.

From managing new service requests and changes, to receiving and paying invoices, to dealing with carriers and other suppliers, ProfitLine will be there to relieve you of the headaches of mobility device and telecommunications service management.

If you're like most companies today, you're seeing evidence that you may be losing control of who has what device or application, or how and why you are spending money on mobility services. Meanwhile more and more of your employees are switching to the BlackBerry® or other smart devices, and creating a device management and security nightmare in the process. At ProfitLine we can relieve your HR, IT, and Finance teams from dealing with day-to-day management of mobile devices and enable your organization to be more efficient, productive and secure.

TLM Mobility™ highlights:

We help you manage every aspect of the mobile enterprise from device management, optimization and audit, invoice management and reporting to delivering mobile end-users 24/7 help desk 365 days a year.

Mobile Policy

• Policy Development
• Policy Enforcement

Ordering and Provisioning

• Order Management Portal
• Provisioning & Shipping
• Staging & Kitting
• Technology Refresh
• Device Decommissioning

Wireless Expense Management

• Rate Plan Optimization & Execution
• Optimization Reporting
• Invoice Auditing

Help Desk

• 24/7 Single Point of Contact
• Comprehensive Support for a Wide Spectrum of Issues
• Technical Support Expertise
• Consistent and Visible Metrics

Invoice Management & Reporting

• Wireless Invoice Processing & Payment
• Coding & Allocation
• Reallocation
• 24/7 Web Reporting & Business Intelligence

Device Management Services

• Device level security
• Remote management of BES server
• Device fulfillment, configuration, monitoring, and OTA updates
• 24x7x365 customer care

We take client satisfaction so seriously that every single employee is measured on it.

› top