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Outsource your telecom expense management to ProfitLine.

Contract Administration (CA)

Complete visibility after signature - with ongoing tracking of the optimal timing for renegotiation

After negotiating a world class deal, the visibility to a contract and the accompanying relationship should not end just because the contract is signed. Ample opportunities exist throughout the lifecycle of a contract to hold your carriers accountable for the service they provide you.

ProfitLine's Contract Administration service ensures your enterprise maintains the best deal after the contract is signed. Built by recognized authorities on contract negotiations, Contract Administration includes the components needed for overall visibility, status of major milestones and commitment levels, tracking of leverage on an ongoing basis and even scheduled consulting sessions with our contract experts.

Highlights of ProfitLine's Contract Administration includes:

Ongoing Contract Dashboard Reporting

Revolutionizing contract reporting, ProfitLine displays the most important and timely information about your contracts in a web-based, easy to understand format that answers the following types of questions:
  • Are the rates I negotiated already below market?
  • What is my revenue vs. commitment?
  • How much leverage do I have with each carrier?
  • Where will my leverage be in 6 or 12 months?

Quarterly Commitment Analysis

By sanity-checking vendor-provided commitment reports against your actual spend, we are able to identify any large variances (way above, way below) contractual commitment levels. This is yet another imperative component in identifying who has the leverage in your relationship. Quarterly conference calls are conducted by our telecom analysts with your staff to review commitment attainment levels, changes in leverage, network updates, and other key information impacting the status of your current contracts.

Semi-Annual Strategic Review

To ensure clients stay abreast of the latest industry trends & carrier consolidation impacts, we include a Strategy Review session with one of our contract experts as part of our Contract Administration service. In addition to reviewing industry trends we will discuss client specific contract events, milestones & new factors, emerging opportunities and more.

Annual Sourcing Strategy Development

The culmination of Contract Administration is a Sourcing Strategy Development (SSD) session, which includes all of the components needed to put your organization into the best possible position before initiating a contract negotiation. Combining a comprehensive analysis of rates and an array of qualitative factors, the end result is an overall negotiation strategy that outlines your priorities and key points of leverage.

In addition ProfitLine offers Professional Services, including consultative and customization project, to complement and extend TLM Sourcing
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