TLM Invoice®

We can process, audit and pay your bills and if you like, we can manage the entire procurement process on your behalf

TLM Invoice is our service for processing, auditing and paying your telecom bills (wireline, mobile or both). ProfitLine not only validates and audits your invoices, we pay them and check that payments are correctly applied by vendors. We also make sure every charge is accurately allocated based on usage detail to the proper cost center within your organization.

This exceptional precision comes from SAS 70 Type II internal controls guided by our Six Sigma workflow and business processes. We measure and continually improve dozens of operational metrics-which we back up with Service Level Agreements (SLAs)to ensure operational excellence.

Automated Systems for Detailed Invoice Checking

ProfitLine performs detailed invoice validation with line-item precision for tens of thousands of invoices and billions of dollars in payments each year-while at the same time performing the work so quickly that most clients see late fees and disconnects drop to near-zero. We can do it efficiently at these high volumes because our intelligent TLM platform, MyTelcoManager®, takes invoices from any electronic or paper source and processes them automatically-flagging any discrepancies or problems for our auditing teams.

Auditors with a 99% Success Rate at Billing Dispute Resolution

Flagged invoices are routed automatically to auditing teams, who quickly analyze the problem, research and document the issue, file the claim, and follow up to ensure all credits and refunds due are received. Unlike other invoice processers, we make sure the disputes are closed and the savings are realized.

Complete Control in Your Hands, and Complete
Visibility Into What We're Doing on Your Behalf

Our feature-rich MyTelcoManager® client interface provides you a holistic view to your telecom spend. It incorporates a full range of business intelligence methods, from standard reports to advanced Business Objects analytic tools, which you may configure any way you like to pull reports and charts against any element of your data in our data warehouse. Cost-center-specific views provide an efficient way for managers to quickly search or slice and dice through just the data pertaining to their own business unit.

We can manage the entire procurement process for you - from placing orders with your vendors to confirming timely installations

Our comprehensive procurement, fulfillment, and inventory management solution allows you to place orders on your own or outsource the entire process to us. With our Service Order Management secure web-based portal, you are able to place requests for voice and data for local, long distance, mobile and some international services. Upon completion of each new service or change to existing services, the transaction is reflected in your billing inventory to eliminate payment errors or unintended service disconnects and simplify chargebacks.

You can use our Service Order Management portal or you can outsource the whole procurement function to us.

Our fulfillment experts have deep subject matter expertise in both Inter-Exchange and Local-Exchange Carrier ordering processes across all major vendors, ProfitLine's procurement team ensures the efficient and timely delivery of business-critical communications services for your organization.

The Savings and Value Multiply with TLM 360™

When you give ProfitLine responsibility for managing your entire telecom budget, you benefit even more. Each step of the expense management lifecycle captures data and generates efficiencies and insights that produce greater effectiveness in all other steps.

ProfitLine also offers Professional Services,including consultative and customization project, to complement and extend TLM Invoice .

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