Getting Cash Back:
A major software developer acquired a smaller competitor, and then
got overcharged by more than $110,000 a month because the telecom
vendor failed to switch the acquired company over the parent's negotiated
rates. ProfitLine found the error and got the carrier to issue a
check
for $676,170. We also saved the consolidated company the 30 hours
of interaction it took to make the carrier see the error of its ways-time
they were able to devote to other tasks necessary to ensure a smooth
acquisition.
Saving Year
After Year:
This long-time ProfitLine client enjoys substantial savings year after
year. For example, one year, their
savings amounted to nearly one
month of their telecom spend:
Recouped:
$55,000 discount that was showing up as $642.00.
$123,000 discount that was showing up as only
$80.05.
$101,000 credit that was showing up as $321.00.
$173,000 in discounts that weren't showing up
at all.
Many outsourcers will process your bills; few will take responsibility
to ensure the integrity of your telecom spend.
TLM Invoice is our service for processing and paying your telecom
bills (wireline, mobile or both). The key deliverable: payment integrity
and compliance. ProfitLine not only validates your invoices, we pay
them and check that payments are correctly applied by vendors. We
also make sure every charge is accurately allocated based on usage
detail to the proper cost center within your organization.
- Invoice receipt
- Inventory validation
- Contract compliance
- Audit & optimization
- Coding & allocation
- Payment & chargeback
- Regular account reviews
- 24x7 Web reporting & business intelligence tools
This exceptional precision comes from best-in-class processes and
internal controls certified by SAS 70 Type II audit standards and
guided by our Six Sigma work methods and culture. We measure and continually
improve dozens of operational excellence metrics-which we back up
with Service Level Agreements (SLAs).
Automated Systems for Detailed Invoice Checking
ProfitLine performs detailed invoice validation with line-item precision
for tens of thousands of invoices and billions of dollars in payments
each year-while at the same time performing the work so quickly that
most clients see late fees and disconnects drop to near-zero. We can
do it efficiently at these high volumes because our intelligent TLM
platform, MyTelcoManager™, takes invoices from any electronic
or paper source and processes the majority of them automatically-flagging
any discrepancies or problems for our auditing teams.
ProfitLine automatically checks
invoices—at the line item level—against:
- Contractual rates, charges, discounts & waivers
- SLA and calling plan conditions
- Surcharges & taxes
- Usage levels
- Inventory
- Previous months' charges
- More...
Auditors with a 99% Success Rate at Billing Dispute Resolution
Flagged
invoices are routed automatically to auditing teams, who quickly analyze
the problem, research and document the issue, file the claim, and
follow up to ensure all credits and refunds due are received. The
internal controls governing the process are SAS 70 Type II certified.
Complete Control in Your Hands, and Complete
Visibility Into What We're Doing on Your Behalf
You control the level of precision applied to your bills by using
MyTelcoManager's Web-based client interface to set up thresholds and
variance allowances-parameters you may change at any time. This simple
but feature-rich interface gives you access to the status of all matters
at issue with vendors and where we are in the resolution process.
It incorporates a full range of business intelligence methods, from
standard reports to advanced Business Objects analytic tools, which
you may configure any way you like to pull reports and charts against
any element of your data in our data warehouse. Cost-center-specific
views provide an efficient way for managers to quickly search or slice
and dice through just the data pertaining to their own business unit.
The Savings and Value Multiply with TLM 360™
When you give ProfitLine responsibility for managing your entire
telecom budget, you benefit even more. Each step of the expense
management lifecycle captures data and generates efficiencies and
insights that produce greater effectiveness in all other steps.
ProfitLine
also offers Professional
Services,including consultative and customization project, to
complement and extend TLM Invoice .
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