Achieve savings, visibility and operational efficiencies with ProfitLine's Telecom Lifecycle Management Solutions.

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TLM Invoice™

We process and pay your bills on time, making sure every
expenditure is legitimate—down to the line item.

Getting Cash Back:


A major software developer acquired a smaller competitor, and then got overcharged by more than $110,000 a month because the telecom vendor failed to switch the acquired company over the parent's negotiated rates. ProfitLine found the error and got the carrier to issue a check for $676,170. We also saved the consolidated company the 30 hours of interaction it took to make the carrier see the error of its ways-time they were able to devote to other tasks necessary to ensure a smooth acquisition.

Saving Year
After Year:


This long-time ProfitLine client enjoys substantial savings year after year. For example, one year, their savings amounted to nearly one month of their telecom spend:

Recouped:


$55,000 discount that was showing up as $642.00.

$123,000 discount that was showing up as only $80.05.

$101,000 credit that was showing up as $321.00.

$173,000 in discounts that weren't showing up at all.

Many outsourcers will process your bills; few will take responsibility to ensure the integrity of your telecom spend.


TLM Invoice is our service for processing and paying your telecom bills (wireline, mobile or both). The key deliverable: payment integrity and compliance. ProfitLine not only validates your invoices, we pay them and check that payments are correctly applied by vendors. We also make sure every charge is accurately allocated based on usage detail to the proper cost center within your organization.

  • Invoice receipt
  • Inventory validation
  • Contract compliance
  • Audit & optimization
  • Coding & allocation
  • Payment & chargeback
  • Regular account reviews
  • 24x7 Web reporting & business intelligence tools
This exceptional precision comes from best-in-class processes and internal controls certified by SAS 70 Type II audit standards and guided by our Six Sigma work methods and culture. We measure and continually improve dozens of operational excellence metrics-which we back up with Service Level Agreements (SLAs).

Automated Systems for Detailed Invoice Checking

ProfitLine performs detailed invoice validation with line-item precision for tens of thousands of invoices and billions of dollars in payments each year-while at the same time performing the work so quickly that most clients see late fees and disconnects drop to near-zero. We can do it efficiently at these high volumes because our intelligent TLM platform, MyTelcoManager™, takes invoices from any electronic or paper source and processes the majority of them automatically-flagging any discrepancies or problems for our auditing teams.

ProfitLine automatically checks
invoices—at the line item level—against:

  • Contractual rates, charges, discounts & waivers
  • SLA and calling plan conditions
  • Surcharges & taxes
  • Usage levels
  • Inventory
  • Previous months' charges
  • More...

Auditors with a 99% Success Rate at Billing Dispute Resolution

Flagged invoices are routed automatically to auditing teams, who quickly analyze the problem, research and document the issue, file the claim, and follow up to ensure all credits and refunds due are received. The internal controls governing the process are SAS 70 Type II certified.

Complete Control in Your Hands, and Complete
Visibility Into What We're Doing on Your Behalf

You control the level of precision applied to your bills by using MyTelcoManager's Web-based client interface to set up thresholds and variance allowances-parameters you may change at any time. This simple but feature-rich interface gives you access to the status of all matters at issue with vendors and where we are in the resolution process. It incorporates a full range of business intelligence methods, from standard reports to advanced Business Objects analytic tools, which you may configure any way you like to pull reports and charts against any element of your data in our data warehouse. Cost-center-specific views provide an efficient way for managers to quickly search or slice and dice through just the data pertaining to their own business unit.

The Savings and Value Multiply with TLM 360™

When you give ProfitLine responsibility for managing your entire telecom budget, you benefit even more. Each step of the expense management lifecycle captures data and generates efficiencies and insights that produce greater effectiveness in all other steps.

ProfitLine also offers Professional Services,including consultative and customization project, to complement and extend TLM Invoice .

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