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ProfitLine's Release of MyTelcoManager V2.0
Wednesday, October 09, 2002 — ProfitLine, Inc. today announced the release of MyTelcoManager, version 2.0, the Web-based component of the company's business process outsourcing solution for voice and data services management. Version 2.0 features enhanced online capabilities to further streamline the management of the entire telecom spend lifecycle.
MyTelcoManager allows clients to order new voice and data services, manage and modify line inventory data, access a full suite of telecom and financial reports, view project status, and track savings from ongoing bill audits that recover carrier overbillings. It is the first online application to give users complete visibility into and control over their outsourced services through a single point of entry.
With MyTelcoManager V2.0, clients can now view vendor invoices on demand through the MyTelcoManager interface. ProfitLine's Bill Audit claim status database is now integrated with the application, making it possible for users to access real-time information about vendor overbilling claims that ProfitLine is managing for them. The application's Order New Services feature was also upgraded to more fully automate the feature and give clients a much higher level of customization.
"ProfitLine has been investing heavily in the technology of MyTelcoManager for the last year, but to us, the technology is mostly a means for us to provide superior customer service," said Rick Valencia, president and CEO of ProfitLine. "By automating processes, streamlining our day-to-day operations, and making it possible for clients to get the information they want when and how they want it, we're able to do just that."
"Using MyTelcoManager as part of ProfitLine's complete telecom spend management solution has provided return on investment for us since day one, and we've been impressed with the additional features that each release offers," said Bob Montour, manager of global systems at Conexant. "The latest additions, especially the capability to view the real-time status of overbilling claims, are the kinds of features we need— it's clear that ProfitLine really listens to its customers and can deliver what we want."
About ProfitLine
ProfitLine specializes in helping enterprise companies save valuable time and money by managing their telecom spend using its distinctive lifecycle approach, a comprehensive outsourced solution to managing their complete range of voice and data services. ProfitLine's solution includes service ordering, line and rate optimization, line inventory management, bill management and auditing, A/P processing and payment, telecom contract negotiations, and project management. The company delivers these services through its proprietary Web application, MyTelcoManager™. Founded in 1992, ProfitLine is currently ranked on the Inc. 500 list as one of America's fastest-growing private companies. For more information, visit www.profitline.com or contact Kara Kocal at 858.202.1229.
NOTE: ProfitLine is a registered trademark of ProfitLine, Inc. MyTelcoManager is a trademark of ProfitLine. All other trademarks or registered trademarks belong to their respective owners.
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Wednesday, October 09, 2002 — ProfitLine, Inc. today announced the release of MyTelcoManager, version 2.0, the Web-based component of the company's business process outsourcing solution for voice and data services management. Version 2.0 features enhanced online capabilities to further streamline the management of the entire telecom spend lifecycle.
MyTelcoManager allows clients to order new voice and data services, manage and modify line inventory data, access a full suite of telecom and financial reports, view project status, and track savings from ongoing bill audits that recover carrier overbillings. It is the first online application to give users complete visibility into and control over their outsourced services through a single point of entry.
With MyTelcoManager V2.0, clients can now view vendor invoices on demand through the MyTelcoManager interface. ProfitLine's Bill Audit claim status database is now integrated with the application, making it possible for users to access real-time information about vendor overbilling claims that ProfitLine is managing for them. The application's Order New Services feature was also upgraded to more fully automate the feature and give clients a much higher level of customization.
"ProfitLine has been investing heavily in the technology of MyTelcoManager for the last year, but to us, the technology is mostly a means for us to provide superior customer service," said Rick Valencia, president and CEO of ProfitLine. "By automating processes, streamlining our day-to-day operations, and making it possible for clients to get the information they want when and how they want it, we're able to do just that."
"Using MyTelcoManager as part of ProfitLine's complete telecom spend management solution has provided return on investment for us since day one, and we've been impressed with the additional features that each release offers," said Bob Montour, manager of global systems at Conexant. "The latest additions, especially the capability to view the real-time status of overbilling claims, are the kinds of features we need— it's clear that ProfitLine really listens to its customers and can deliver what we want."
About ProfitLine
ProfitLine specializes in helping enterprise companies save valuable time and money by managing their telecom spend using its distinctive lifecycle approach, a comprehensive outsourced solution to managing their complete range of voice and data services. ProfitLine's solution includes service ordering, line and rate optimization, line inventory management, bill management and auditing, A/P processing and payment, telecom contract negotiations, and project management. The company delivers these services through its proprietary Web application, MyTelcoManager™. Founded in 1992, ProfitLine is currently ranked on the Inc. 500 list as one of America's fastest-growing private companies. For more information, visit www.profitline.com or contact Kara Kocal at 858.202.1229.
NOTE: ProfitLine is a registered trademark of ProfitLine, Inc. MyTelcoManager is a trademark of ProfitLine. All other trademarks or registered trademarks belong to their respective owners.
Return to the List of Archived Press Releases.
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