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ProfitLine Launches Online Application to Provide Visibility and Control Over Outsourced Management of Telecom Services
Wednesday, July 24, 2002 — ProfitLine, Inc., today announced the release of MyTelcoManager, an online application that facilitates the outsourced management of the complete lifecycle of voice and data services, reducing communications costs for enterprise companies.
MyTelcoManager is the first Web-based application to give clients complete visibility into and control over their outsourced services. ProfitLine clients can use the application to order new voice and data services, manage and modify line inventory data, access a full suite of telecom and financial reports, view project status, and track savings from ongoing bill audits that recover carrier overbillings.
"We're the only company in the industry that offers clients an all-inclusive application, available online 24/7, that they can use to create, manage, and modify all the data they need to control as part of a fully-outsourced process," said Rick Valencia, president and CEO of ProfitLine. "Some of our competitors still rely on faxes, e-mails, and spreadsheets to deliver updates and information to their clients, which is inefficient and not scaleable."
MyTelcoManager was originally launched to ProfitLine's clients in February 2002. The latest version was released in June, closely coinciding with ProfitLine's $12 million equity investment from Menlo Ventures. Version 2.0 of MyTelcoManager is scheduled for release in the third quarter of 2002.
"We performed an in-depth analysis of ProfitLine and its competitors in this emerging BPO space," said Doug Carlisle, a managing director at Menlo Ventures. "Among several competitors, ProfitLine not only has the most comprehensive suite of services, but, with MyTelcoManager, also has the best technology to provide value to its enterprise clients."
About ProfitLine
ProfitLine provides a full range of business process outsourcing solutions that manage the lifecycle of voice and data services and reduce communications costs for large enterprises. ProfitLine's solution includes service ordering and optimization, inventory management, bill management and auditing, A/P processing and payment, telecom contract negotiations, and project management. The company delivers these services through its proprietary Web application, MyTelcoManager. Founded in 1992, ProfitLine is currently ranked on the Inc. 500 list as one of America's fastest-growing private companies. For more information, please visit www.profitline.com or contact Kara Kocal at 858.202.1229.
NOTE: ProfitLine is a registered trademark of ProfitLine, Inc. MyTelcoManager is a trademark of ProfitLine. All other trademarks or registered trademarks belong to their respective owners.
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Wednesday, July 24, 2002 — ProfitLine, Inc., today announced the release of MyTelcoManager, an online application that facilitates the outsourced management of the complete lifecycle of voice and data services, reducing communications costs for enterprise companies.
MyTelcoManager is the first Web-based application to give clients complete visibility into and control over their outsourced services. ProfitLine clients can use the application to order new voice and data services, manage and modify line inventory data, access a full suite of telecom and financial reports, view project status, and track savings from ongoing bill audits that recover carrier overbillings.
"We're the only company in the industry that offers clients an all-inclusive application, available online 24/7, that they can use to create, manage, and modify all the data they need to control as part of a fully-outsourced process," said Rick Valencia, president and CEO of ProfitLine. "Some of our competitors still rely on faxes, e-mails, and spreadsheets to deliver updates and information to their clients, which is inefficient and not scaleable."
MyTelcoManager was originally launched to ProfitLine's clients in February 2002. The latest version was released in June, closely coinciding with ProfitLine's $12 million equity investment from Menlo Ventures. Version 2.0 of MyTelcoManager is scheduled for release in the third quarter of 2002.
"We performed an in-depth analysis of ProfitLine and its competitors in this emerging BPO space," said Doug Carlisle, a managing director at Menlo Ventures. "Among several competitors, ProfitLine not only has the most comprehensive suite of services, but, with MyTelcoManager, also has the best technology to provide value to its enterprise clients."
About ProfitLine
ProfitLine provides a full range of business process outsourcing solutions that manage the lifecycle of voice and data services and reduce communications costs for large enterprises. ProfitLine's solution includes service ordering and optimization, inventory management, bill management and auditing, A/P processing and payment, telecom contract negotiations, and project management. The company delivers these services through its proprietary Web application, MyTelcoManager. Founded in 1992, ProfitLine is currently ranked on the Inc. 500 list as one of America's fastest-growing private companies. For more information, please visit www.profitline.com or contact Kara Kocal at 858.202.1229.
NOTE: ProfitLine is a registered trademark of ProfitLine, Inc. MyTelcoManager is a trademark of ProfitLine. All other trademarks or registered trademarks belong to their respective owners.
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