Wednesday, July 07, 2010
ProfitLine, the global mobility management and communications spend experts, and BoxTone, the leading provider of proactive Mobile Service Management (MSM) software solutions, today announced a partnership to embed BoxTone MSM software into ProfitLine's Managed Services offerings to help enterprises better manage the rampant growth of smartphones along with associated expense, governance and control challenges.
ProfitLine provides a managed services environment for mobile device and telecommunications spend management including new service requests and changes, receiving and paying invoices, auditing and optimizing spend and dealing with carriers and other suppliers. BoxTone delivers a single unified mobile management console and automated software modules to address the entire mobile lifecycle, enabling centralized IT control of Apple iPhone and iPad, BlackBerry, Google Android, Nokia Symbian and Windows Mobile devices; BlackBerry Enterprise Server, Microsoft ActiveSync and Good Technology mobile connectivity platforms; and a wide variety of enterprise mobile applications.
Under the terms of this partnership, ProfitLine's Enterprise Mobility and Device Management Services and 24/7 GlobalTouch Help Desk Services will now be powered by BoxTone MSM software, enabling enterprises to completely offload management of their mobile environments.
"You can't ask your workers to ‘stop by IT' or send in their devices for updates. It must be done proactively and remotely. The other challenge is keeping on top of their costs, such as looking at usage in relation to their plan. Where are they now and are they doing unplanned roaming? Are they over their data limits? Road warriors of today don't stop to worry about these details. So the business needs to do that for them, but most don't have the expertise or bandwidth," said Andreas Schenck, CEO of ProfitLine. "BoxTone provides unique value and experience that's a great match to complement our managed services to address this growing need."
Alan Snyder, CEO of BoxTone states, "We are delighted to work with ProfitLine, recognized leaders in global mobility spend management. Thanks to this partnership, enterprises that turn to ProfitLine to deal with the complexity of proactively managing a multi-device, multi-platform environment can look forward to enhanced productivity and cost-control capabilities. ProfitLine's managed services approach to mobility spend management is another powerful extension of best-practices Mobile Service Management, and its goal of continuously optimized mobile performance at the lowest cost and risk."
Today's smartphones are essential multi-tasking, always-connected business productivity tools, making remote troubleshooting, proactive maintenance and 24/7 support desk access crucial. As more workers bring these devices into the workplace, enterprise IT is struggling to maintain visibility and control over what's connected to their network; keep enterprise data secure; and ensure remote workers remain up and running. The challenge is compounded by a dramatic uptick in the diversity of devices, platforms and applications entering the enterprise environment, leaving most IT departments stretched thin and lacking expertise in emerging mobile device technologies.
Leveraging BoxTone's MSM software platform, in use at one in three Fortune® 100 companies, ProfitLine further enhances its managed services to address the proactive device-level remote management and security needs of today's mobile environment. By seamlessly combining mobile service management, mobile device management and telecom expense management into a single outsourced solution, ProfitLine customers can receive rich end-to-end mobility management delivered as a monthly service, eliminating the hassle and hand-off delays entailed by separate mobile management systems and departments.
To learn more about how ProfitLine and BoxTone's approach can help you securely and proactively manage your exploding mobile environment, register for "The Three C's of Mobilizing your Workforce: Compliance, Control, Costs" at 11 a.m. PDT, August 10. Register at https://www1.gotomeeting.com/register/679834393.
About ProfitLine
ProfitLine, the global Mobility Management and Communications Spend Experts, provides sourcing, inventory, device, and spend management solutions to enterprises, multinational organizations, and global integrators and suppliers of communications products. ProfitLine's TLM 360 services enable organizations to increase productivity and maximize the business value they derive from their communications products, strategies and spend. Based in San Diego, ProfitLine was founded in 1992. For more information, please call Kathleen Glass at +1 858.202.1203 or visit
www.profitline.com.
About BoxTone
BoxTone's proactive Mobile Service Management (MSM) solution is trusted by more than 250 of the world's leading enterprises and government agencies, including 80 in the Global 2000, to continuously maintain optimal mobile performance at lowest cost and risk. Powered by patented SmartMP technology with embedded ITSM best practices, BoxTone's single unified mobile management console and automated software modules address the entire mobile lifecycle. BoxTone delivers centralized control of all mobile devices, including Apple iPhone and iPad, BlackBerry, Google Android, Nokia Symbian and Windows Mobile; mobile connectivity platforms, including BlackBerry Enterprise Server, Microsoft ActiveSync and Good Technology, and enterprise mobile applications. Learn more from the expert in mobile service management at
www.boxtone.com, or call 1 410.910.3344.
ProfitLine and ProfitLine logo are trademarks of ProfitLine Inc. BoxTone and the BoxTone logo are trademarks of BoxTone. All other product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.
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