Keith Boyle, Chief Operating Officer

Keith ensures smooth and efficient operations for ProfitLine's processing and call centers to drive accuracy and successful business outcomes for our clients. ProfitLine's unique client-driven workflow, guided by six sigma principles, is optimized to fulfill client service level agreements, ensuring that ProfitLine delivers timely and accurate products and services to clients. Keith works tirelessly to define, measure, analyze, improve and control ProfitLine processes and perpetuate best practices.

Keith brings close to 30 years of progressive experience leading, establishing and managing operations, quality management and process improvement programs. Prior to joining ProfitLine, Keith was a principle in his own consulting firm, Quality & Productive Resources and developer and lead adjunct professor for the University of San Diego and University of California, San Diego’s Lean and Six-Sigma programs. He is a certified six sigma master black belt and has led over 400 lean and six sigma projects, trained numerous green and black belts, and worked as an operations consultant for clients such as Plantronics, BAE Systems, Illumina, and DJ Ortho and with the US Department of the Navy. Born and educated in the United Kingdom, Keith came to the United States to join Solar Turbines where he managed several business operations and ultimately led their quality and process improvement programs. Under Keith’s leadership, Solar Turbines won the prestigious Malcolm Baldrige National Quality Award. Keith started his career as an engineer and operations manager for a manufacturing firm in the United Kingdom.

Keith earned his B.S in engineering from Manchester Polytechnic, UK and his MBA from the University of Redlands.

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